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Welcome to Eye Spy Spotter Services -SERVICE STAFF EVALUATIONS & BARTENDER THEFT PREVENTION

Eye Spy Spotter Services is a Bartender Theft Spotter and Service Staff Evaluation Company specializing our services to the Hospitality Industry. Eye Spy conducts
Secret Mystery Shops on the service staff to help improve customer service performance, along with Theft & Integrity Checks on Bartenders to uncover possible pilfering issues. Taste, Service & Atmosphere are the three essential components in any successful operation. If proper service is absent, a gapping "donut hole" is present in the middle of the system. Poor customer service and bad social media reviews can be a devastating blow to an operation. In the competitive hospitality market, you may only get one chance to impress your guests. Return business and customer loyalty are hardly a given and guests have come to expect efficiency from a service staff; therefore, it's essential that service is always functioning at an elevated level.

It is imperative that operators educate and train staff adequately in service standards. Better awareness through training, yields a smoother operation and increased profitability for everyone. Eye Spy Spotter Service & Theft Evaluations are a powerful tool operators can use for staff training purposes, to reinforce that the operator's particular policies and procedures are being properly followed, which in turn insures your guests have the positive experience they are expected to receive.

Our Team of shoppers and spotters are seasoned hospitality personnel and all possess a bartending background that is further enhanced by our extensive company theft detection spotter education and training program. Our operatives act as a lay customer when shopping an establishment, gathering the necessary important objective information of a facility's operations, but moreover will also note concerns from their subjective knowledgeable hospitality backgrounds. The pedigree of our agents, and their parallel quality of reporting is what certainly separates our company from any competitors and makes our shops extremely detailed and second to none in value. This is an information based commodity and if the quality or reporting is marred, the final products value is



.

Our Company Vision


Our Goal
is to provide meaningful
service-staff evaluations to the hospitality industry by assessing restaurants, bars,
casinos, golf courses and hotel/resort establishments by providing useful
knowledge filled reports to better improve
the establishments service process
development, as well as, assisting to detect
and possibly prevent employee theft,
shrinkage, and integrity issues.

Our Team
of shoppers and spotters are seasoned hospitality personnel and all possess a bartending background that is further enhanced by our extensive company theft detection spotter education and training program. Our operatives act as a lay customer when shopping an establishment, gathering the necessary important objective information of a facility's operations, but moreover will also note concerns from their subjective knowledgeable hospitality backgrounds. The pedigree of our agents, and their parallel quality of reporting is what certainly separates our company from any competitors and makes our shops extremely detailed and second to none in value. This is an information based commodity and if the quality or reporting is marred, the final products value is greatly diminished

Contact us today for a free consulation.
Telephone : 1-480-777-7056
Toll Free    : 1-800-880-0811
Email         : info@eyespyspotter.com

 

 

 
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