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Services Available:::

An Eye Spy spotter will evaluate your entire establishment. A typical bar/restaurant evaluation report may include details of:

Bar/Restaurant service evaluation & loss prevention
Competition Surveys
Hotel Evaluations
Recorded Telephone Mystery Shopping
Restaurant & Bar Consulting
Logo, Menu & Flyer design

	Bar/Restaurant service evaluation & loss
	Telephone reservations Hostess reception Ambiance and cleanliness Bartender service Suggestive selling Theft issues Presentation Server timeliness Employee attitudes Attentiveness Food and beverage quality Overall operation

Competition Surveys
Competitive surveys rate and rank your staff, product, service, location and atmosphere against your closest competitors. To preserve the integrity of the comparisons and to avoid possible bias, the Mystery Shopper is not told who the client is. Many clients are surprised that their assumptions about their competitors are totally incorrect.

Hotel Evaluations
Eye Spy Spotter Services can conduct a full scale survey of nearly every department of a resort or hotel. These evaluations give you a detailed report of your entire operation from a top to bottom from a layman point of view.

	Certain departments can also be shopped separately.
	Reservations Valet Service Doorman/Bellman Front Desk PBX Concierge Room Review Housekeeping Engineering	Security Property Tour Public Facilities (Pool, Health Club, etc.) Sales & Catering (separate evaluation) Restaurants/Lounges Room Service

Recorded Telephone Mystery Shopping
Every phone call your company receives is a prospective guest. Is the person answering the phone experienced and knowledgeable about your establishment? Are they qualified enough to be answering the phone correctly and maximizing opportunities for your store?
Eye Spy gathers this pertinent information by posing as a potential customer and calling your establishment. Each made is digitally recorded as an .mp3 file, and accompanied by a detailed written report report, containing the findings of the evaluator backed up by the audio file.

Click here for sample audio file

Restaurant & Bar Consulting
The management of Eye Spy Spotter Services has multiple years of bar, restaurant, and resort experience and training. We can assist in the process development of systems in your facility to help facilitate a smoother operation that is more efficient and profitable.

Logo, Menu & Flyer design
Eye Spy Spotter Services employs professional graphic artists with years of experience in graphic design that is especially focused on the bar and restaurant industry. Everything from basic logos, promotional flyers, or full menu design can be created, tailor made to fit your needs, and at a very competitive rate.